Frequently Asked Questions

Q. Are you a licenced company?
A. Yes. We are licenced by Leicester City Council as Private Hire Operator under the Licence Number: PHO-0101.

Q. Is your service available day and night?
A. Yes. we provide taxi services and airport transfer 24-7 365 days.

Q. Are your prices fixed?
A. Yes. The prices are fixed for pre booked transfers. But if there are any additional drop offs, pickups or diversions there will be additional charges.

Q. We have childen travelling with us, can you provide child/infant seats?
A. Yes. Please tell us the ages of the children and we can provide up to two child/infant seats free of charge per transfer.

Q. Can I smoke in the car?
A. No. We operate a strict no smoking policy in all our vehicles.

Q. How do I find my driver at the airport?
A. Our driver will wait in the arrival hall with your name card usually by the airport information desk.
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